A Case Study on Total Energy’s Strategic Response to Operational Challenges

Labrada Nutrition has been a cornerstone in the fitness and nutrition industry for over 25 years, earning a reputation as a trusted leader in providing high-quality nutritional products and educational resources. This case study explores how Labrada has successfully navigated operational challenges through strategic solutions, ensuring their commitment to customer health and business continuity remains unshaken.

In this article, you will learn:

  • The specific operational challenges Labrada Nutrition faced.
  • Strategic solutions implemented to maintain business continuity.
  • The results and benefits of these solutions from a business perspective.
  • Join us as we delve into the proactive steps taken by Labrada Nutrition to overcome significant hurdles and continue delivering exceptional value to its customers.

Labrada Overview

Founded by IFBB Pro Bodybuilding Hall of Famer and former Mr. Universe Lee Labrada, Labrada Nutrition has been at the forefront of sports nutrition since 1995. Headquartered in Houston, Texas, Labrada Nutrition is dedicated to helping individuals improve their health, achieve their fitness goals, and enhance their quality of life. The company offers a wide range of lab-tested nutritional supplements, including their award-winning Lean Body® ready-to-drink protein shakes, meal replacement powders, and bars.

Labrada stands out in the crowded nutrition market by not only providing products but also by offering a wealth of educational content. From their Lean Body weekly newsletters to how-to videos and content-rich websites, Labrada is committed to educating its customers on fitness, nutrition, and health. This dedication has solidified their reputation as “The Most Trusted Name in Sports Nutrition,” ensuring customers receive products that truly match their label claims and are safe from banned substances.

Challenge

Upon transitioning to a new headquarters in Houston, Texas, Labrada Nutrition encountered a critical operational hurdle: frequent power outages. These disruptions were not only a nuisance but posed a significant threat to their business operations, particularly affecting their ability to consistently produce and store their high-protein nutrition products. For a company priding itself on product reliability and customer trust, maintaining product integrity during these outages was paramount.

The unpredictable nature of these power interruptions meant that Labrada needed a robust solution to safeguard against potential losses—both in terms of product quality and business continuity. The challenge was not only to find a way to prevent disruption but also to ensure that any solution aligned with their commitment to quality and trustworthiness that their customers had come to expect.

Approach

Recognizing the urgency and potential impact of the power outages, Labrada Nutrition’s management, led by founder Lee Labrada, undertook a comprehensive evaluation of their needs and options. The team started with a thorough assessment of the critical loads that needed backup power to ensure that all essential systems could continue operating smoothly during an outage. This included key manufacturing equipment, storage facilities, and IT infrastructure.

The decision to opt for a propane-fueled solution came after considering various fuel sources. Propane was chosen for its reliability, availability, and capacity to meet the power demands of the entire facility without interruption. Furthermore, the team decided to install an automatic transfer switch, which would seamlessly switch the power supply to the generator during an outage, thus minimizing operational disruptions.

This proactive approach not only aimed to tackle the immediate issue of power outages but also reflected Labrada Nutrition’s long-term commitment to sustainability and operational excellence.

Solution

To ensure uninterrupted operations during power outages, Labrada Nutrition partnered with Total Energy Solutions to design and install a comprehensive emergency power system. The finalized setup included a 130kW propane-fueled emergency standby generator, capable of powering the entire headquarters. This generator was complemented by a 600A open transition automatic transfer switch, which provided a seamless switch from the main power supply to the generator whenever an outage was detected.

Additionally, Labrada Nutrition installed two 1,000-gallon propane tanks, ensuring they had enough fuel to run their building for up to two weeks without an external power supply. This level of preparation was crucial for maintaining their production schedules and preserving the integrity of their products, especially during the unpredictable hurricane season in Houston.

The installation of this system not only mitigated the risk of power loss but also exemplified Labrada’s commitment to quality and reliability, reinforcing their promise to customers that “If it’s on the label, it’s in the product.”

Results

The installation of the emergency standby generation system proved to be a game-changer for Labrada Nutrition. With the new power system in place, the company experienced zero downtime due to power outages, maintaining full operational capacity even during severe weather conditions. This stability allowed Labrada to continue producing and delivering high-quality nutritional products without interruption, safeguarding their inventory and ensuring continuous supply to their customers.

The direct benefits were evident in sustained sales growth and enhanced customer trust. Labrada Nutrition also observed indirect benefits, such as improved employee morale and strengthened investor confidence due to the enhanced reliability of their operations. The proactive measures taken exemplified Labrada’s dedication to operational excellence and commitment to their customer’s health and fitness goals.

Overall, the investment in a robust emergency power system not only protected the company from immediate threats but also positioned Labrada Nutrition for future growth and resilience in the face of unforeseen challenges.

Conclusion

This case study of Labrada Nutrition’s strategic response to operational challenges highlights the company’s proactive approach to maintaining business continuity in the face of unforeseen disruptions. By implementing a comprehensive emergency power system, Labrada ensured that their production and operations could withstand frequent power outages, thereby protecting their product integrity and fulfilling their commitment to customer trust and satisfaction.

For businesses facing similar challenges or considering projects to enhance operational resilience, Total Energy Solutions can provide tailored guidance and solutions. Reach out to Total Energy Solutions to explore how their customized power systems can keep your operations smooth and uninterrupted, even during unexpected challenges.

At Total Energy Solutions, we’re more than a service provider; we’re your partner in operational excellence. Contact us today to find out how our NFPA 70B compliant maintenance contracts can safeguard your operations, enhance safety, and ensure uninterrupted power supply.