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18 Generators, One Standard: Powering South Texas Communications Infrastructure

CASE STUDY OVERVIEW

One of the nation’s top 10 fiber communications providers relied on Total Energy Solutions (TES) to fortify the reliability of its regional network operations. 

Following a successful single-site project in 2024, the customer expanded the engagement for TES to deploy 18 natural-gas-powered generators across hub sites throughout South Texas, strengthening operational resilience and maintaining uninterrupted service for more than 110,000 customers.
TES CC - Image1

PROJECT SCOPE

This fiber communications customer operates critical hub sites in Katy, Conroe and Lufkin, Texas, among others, that house servers essential to regional network operations. With no existing backup power generation at 17 of the 18 locations, the company sought a standardized, serviceable and low-maintenance power solution capable of preventing downtime and reducing fuel dependency.
TES PTS Line

TES sourced 40 kW natural gas generators from Gillette Generators for their open-architecture design incorporating industry-standard, readily available non-proprietary components. Each unit was paired with a 200 A ASCO automatic transfer switch, to enable a smooth transition to backup power during outages. 

Consistent specifications across all sites simplified operations, spare-parts management and technician training. This solution also enabled qualified technicians to perform maintenance and parts replacement without reliance on a single manufacturer.

INTEGRATED SOLUTION

TES CC - Image 2
TES provided a full turnkey installation encompassing civil and electrical services.
  • Foundations: Designed, poured and anchored concrete pads to manufacturer and site-specific load requirements for long-term stability and alignment for the generator enclosures
  • Electrical systems: Engineered and installed new service conduits, wiring and transfer switch alarm integrations aligned with local codes and the National Electrical Code 
  • Gas infrastructure: Coordinated directly with CenterPoint Energy to extend and connect natural gas service to multiple remote locations
  • Permitting and compliance: Managed all city permitting, inspection and documentation processes for each jurisdiction
TES PTS Line

Leveraging in-house engineering capabilities, TES executed all drawings, site surveys and electrical designs internally, providing precision, consistency and streamlined communications throughout the project lifecycle.

Following a disciplined, coordinated sequence, technicians maintained a precise cadence that optimized time and ensured efficient, consistent installations across all sites.

IMPLEMENTATION AND TIMELINE

Once the district approved the quote, immediately ordered the custom unit and coordinated installation logistics with its electrical and plumbing teams.
Q4 2024

Equipment orders placed

Q1-Q3 2025

Permitting, engineering and installations across 18 sites

Q4 2025

Commissioning completed

Despite weather interruptions and utility scheduling challenges, TES maintained schedule integrity through agile coordination and proactive field management.

OUTCOMES

Reliable backup power for 18 hub locations
Standardized equipment and simplified maintenance
Faster service response with readily available Gillette parts
Natural gas units eliminating diesel refueling downtime
Cleaner, lower-emission operations
Outdoor-rated generators engineered for weather resilience
Customer satisfaction reinforced through expanded service contracts
With 18 standardized natural gas generators now supporting its South Texas network, the customer achieved enhanced resilience and reduced maintenance complexity across a wide geographic footprint. TES delivered a cohesive, serviceable power system designed for uptime to keep communication hubs online through any conditions. TES has since been awarded ongoing service and maintenance contracts for additional generator assets and has expanded the customer relationship in 2026.

Total Energy Solutions delivers certainty where it matters most: for capital-intensive, safety-critical and schedule-driven facilities across communications, chemicals, refineries, LNG terminals, data centers and other infrastructure where downtime isn’t an option. Learn more about Total Energy Solution’s integrated solutions for the world’s most demanding operations at TotalEnergySolutions.com.

Total Energy Solutions
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